PRIVACY POLICY

1. INTRODUCTION

1.1 Purpose

Coin identifier | Scan Value(“Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, disclose, and safeguard personal data when you use our mobile application designed to detect and identify coins through artificial intelligence technology (the “Application”), as well as our related website and services.

1.2 Acceptance of Policy

By downloading, accessing, or using the Application, you acknowledge that you have read and understood this Privacy Policy. Your use of the Application is also governed by our Terms of Use. If you do not agree with this Privacy Policy, you should discontinue use of the Application.

1.3 Compliance

We process personal data in accordance with applicable data protection laws and regulations. Where local laws provide additional rights or impose additional obligations, such laws shall apply.

2. INFORMATION WE COLLECT

2.1 Account Information

Creating an account within the Application is optional. If you choose to register, we may collect your email address, username, and encrypted password. You may also authenticate using third-party services such as Apple or Google sign-in. In such cases, we do not access or store content from your social media accounts.

2.2 Coin Image Data and User Content

The core functionality of the Application allows you to upload or capture images of coins for identification. We collect and process images you submit, together with associated technical metadata such as timestamps or device information.

These images are analyzed using artificial intelligence systems to identify coin type, origin, denomination, and related numismatic details. We may store scan results and associated data to improve user experience, allow you to review past scans, and enhance the accuracy of our detection algorithms.

You are solely responsible for the content you upload. You must not upload images containing sensitive personal data, financial information, identification documents, health data, or images of individuals without proper authorization.

2.3 Subscription and Payment Information

If you purchase premium features or subscriptions, payments are processed exclusively by the Apple App Store. We do not collect, process, or store your payment card information. We may receive limited transaction confirmation details such as subscription status and product type.

2.4 Customer Support Communications

When you contact us for assistance, we may collect your email address, name (if provided), and the content of your communication. This information is used solely to respond to your inquiry and maintain service quality.

2.5 Device and Technical Data

We may automatically collect technical data from your device, including device model, operating system version, application version, IP address, unique device identifiers, language settings, and diagnostic or crash data. This information is necessary for ensuring proper functionality, security, and optimization of the Application.

2.6 Analytics and Tracking Technologies

We may use analytics services to better understand user behavior and improve our services. Such services may collect usage data, session duration, interaction events, and technical identifiers. On our website, cookies and similar tracking technologies may be used to enhance user experience, analyze traffic, and improve performance.

The Application does not respond to “Do Not Track” browser signals.

3. PURPOSES OF PROCESSING

3.1 Service Delivery

We process personal data to operate, maintain, and provide the Application’s coin detection and identification services. This includes generating scan results, maintaining user accounts, and managing subscriptions.

3.2 Improvement and Development

We may use collected information to analyze usage patterns, improve artificial intelligence accuracy, enhance user interface functionality, and develop new features.

3.3 Communication

We may use your contact information to send service-related notifications, respond to support requests, and provide important updates. Where permitted by law, we may send promotional communications regarding similar products or services. You may opt out of marketing communications at any time.

3.4 Legal and Security Purposes

We may process personal data to comply with legal obligations, enforce our contractual rights, prevent fraud, protect security, and defend against legal claims.

4. LEGAL BASIS FOR PROCESSING

4.1 Contractual Necessity

Processing is necessary for the performance of a contract when we provide you with access to the Application and its services.

4.2 Legitimate Interests

We may process personal data based on legitimate business interests, including improving services, ensuring security, and managing business operations. You have the right to object to such processing where applicable.

4.3 Consent

Where required by law, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. DATA SHARING AND DISCLOSURE

5.1 Service Providers

We may share personal data with trusted third-party service providers who assist in hosting, cloud storage, analytics, technical support, and infrastructure services. These providers are contractually obligated to protect your data and may only process it on our behalf.

5.2 Legal Requirements

We may disclose personal data if required by law, regulation, court order, or governmental request, or when disclosure is necessary to protect our rights or the rights of others.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of the transaction, subject to appropriate confidentiality safeguards.

We do not sell personal data to third parties for their independent commercial purposes.

6. DATA RETENTION

6.1 Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods are determined based on the nature of the data, legal obligations, contractual requirements, and legitimate business needs.

6.2 Deletion

When personal data is no longer required, it will be securely deleted or anonymized in accordance with applicable regulations.

7. YOUR DATA PROTECTION RIGHTS

7.1 Access and Correction

You may request access to the personal data we hold about you and request correction of inaccurate or incomplete data.

7.2 Deletion and Restriction

You may request deletion of your personal data or restriction of its processing, subject to legal limitations.

7.3 Objection and Withdrawal of Consent

You may object to processing based on legitimate interests and withdraw consent where processing is based on consent.

7.4 Data Portability

Where applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

Requests may be submitted to info@ai-coins.pro. We will respond within the timeframe required by applicable law, typically within one month. We may request verification of your identity before fulfilling your request.

8. DATA SECURITY

8.1 Security Measures

We implement appropriate technical and organizational measures to protect personal data, including encryption in transit, secure server infrastructure, access controls, and authentication mechanisms.

8.2 Limitation of Liability

While we use commercially reasonable safeguards, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. INTERNATIONAL DATA TRANSFERS

9.1 Cross-Border Processing

Your personal data may be processed in jurisdictions outside your country of residence. Where required, we implement appropriate safeguards to ensure lawful international data transfers.

10. CHILDREN’S PRIVACY

10.1 Age Restrictions

The Application is not directed to children under the age of 13 or the minimum legal age required in your jurisdiction. We do not knowingly collect personal data from children. If we become aware of such a collection, we will take steps to delete the information promptly.

11. CHANGES TO THIS POLICY

11.1 Updates

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The updated version will be posted within the Application or on our website with a revised effective date.

Continued use of the Application after changes become effective constitutes acceptance of the updated Privacy Policy.

12. CONTACT INFORMATION

12.1 Contact Details

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email:support@djf.services

For quality assurance and security purposes, communications with customer support may be monitored or recorded where permitted by law.